
Accessibility Statement

For STAR - Steps To Active Recovery
Website: www.starrecovery.org
Last Updated: December 10, 2025
Standard: WCAG 2.2 AA
1. Our Commitment to Accessibility
STAR - Steps To Active Recovery is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards. We believe that everyone should be able to perceive, operate, understand, and robustly interact with our content, regardless of ability.
2. Status of Compliance
The STAR - Steps To Active Recovery website aims to conform with the Web Content Accessibility Guidelines (WCAG) 2.2
Level AA standards. These guidelines define three levels of conformance: Level A, Level AA, and Level AAA.
Compliance Status: [Choose ONE and delete the others. You must be honest about this status.]
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Option A: Fully Compliant: Our website is fully compliant with the WCAG 2.2 AA standard.
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Option B: Partially Compliant: Our website is partially compliant with the WCAG 2.2 AA standard, meaning some parts of the content do not yet fully conform to the standard. The non-compliances are listed below.
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Option C: Not Compliant: Our website is not compliant with the WCAG 2.2 AA standard. The non-compliances are listed below.
3. Measures We Have Taken
We have taken the following steps to make the STAR website accessible:
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Design & Development: We have integrated accessibility features into our design and development processes from the start.
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Alternative Text: All non-decorative images are provided with descriptive alternative text so they can be understood by screen readers.
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Keyboard Navigation: All interactive elements, links, and forms can be navigated using only a keyboard.
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Colour Contrast: We have ensured sufficient colour contrast between text and background elements to aid users with low vision.
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Readability: We aim to use plain language and simple sentence structures to aid users with cognitive and learning disabilities.
4. Non-Accessible Content (If Partially or Not Compliant)
The content listed below is non-accessible for the following reasons. We are working to fix these issues by [Insert Target Date, e.g., June 2026].
Non-Compliance Issue
WCAG 2.2 Failure
Impact on Users
Remediation Plan & Date
Some older PDF documents lack proper tagging and structure.
1.3.1 (Info and Relationships)
Users of screen readers may not be able to navigate the document correctly.
Converting all essential, active PDFs to HTML pages or fixing PDF structure by [Date].
Certain data visualization charts lack text descriptions of the data.
1.1.1 (Non-text Content)
Users unable to see the visual chart cannot access the underlying information.
Implementing descriptive captions and providing data in accessible table formats by [Date].
Some custom interactive components (e.g., carousels) do not visibly show focus when using the keyboard.
2.4.7 (Focus Visible)
Keyboard-only users cannot reliably track their location on the page.
Working with our developer to ensure all custom controls have a clear focus indicator by [Date].
5. Content That Is Exempt (UK PSBAR Model)
As a private entity, we are not governed by the specific exemptions of the PSBAR, but we note the following content is under the control of a third party and may not be fully accessible:
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Third-party content: Embedded elements from third-party platforms (e.g., social media share buttons, embedded YouTube videos). We cannot guarantee the accessibility of their components, but we aim to use accessible alternatives where possible.
6. Preparation of This Accessibility Statement
This statement was prepared on December 10, 2025.
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Evaluation Method: This website was last tested on [Insert Date of Test] using a combination of manual testing (keyboard navigation, screen reader checks) and automated tools (e.g., WAVE, Axe).
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Review: This statement will be reviewed and updated at least annually.
7. Feedback and Contact Information
We welcome your feedback on the accessibility of the STAR website. If you find any accessibility barriers, wish to request information in an accessible format, or have suggestions for improvement, please contact us.
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Email: comms@starrecovery.org
We aim to respond to accessibility feedback within 10 working days and provide a clear plan for resolving the issue.
8. Enforcement Procedure (Relevant for UK users)
If you are unhappy with our response to your accessibility feedback, you can contact the Equality Advisory and Support Service (EASS).
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EASS Contact: Phone: 0808 800 0082; Textphone: 0808 800 0084; Post: Freepost, EASS Helpline, FPN6521 or use their online contact form.
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